(Updated October 23, 2025)
This item is currently sold out and available for pre-order.
Estimated ship date: December 15.
Shipping: Free on all U.S. pre-orders.
Please note: Pre-order sales are final. Once placed, they cannot be canceled or refunded, as inventory is reserved specifically for your order.
Shipping Dates & Delays
All shipping dates are estimates and may change due to production or logistics factors.
In the rare case of a significant delay (beyond 30 days from the original estimated ship date), we will notify you by email with an updated timeframe.
If we are unable to fulfill your order within a reasonable extended period, we reserve the right to cancel and refund your order in full.
We do not accept exchanges. Please review product details and sizing carefully before ordering.
Orders for in-stock items may be canceled within 24 hours of purchase, subject to fulfillment status.
Once an order has shipped, it cannot be canceled.
To request a cancellation, email elascalebrands@gmail.com with your Order Number.
We cannot issue refunds once an order has shipped unless:
The item received is incorrect (wrong product, size, or color), or
The item is defective/damaged.
For eligible cases, you may choose a free replacement or a full refund.
To qualify:
The item was purchased from our store.
The item is unused.
You contact us within 5 days of delivery.
To file a claim, email elascalebrands@gmail.com with:
The reason for your request
Photos or video of the item and packaging
Your Order Number
We’ll respond within 24 hours. If approved, we’ll process a free replacement or refund promptly.